We’ve spent years forming and training a knowledgeable and experienced technical support team. Our team is certified by the industry’s research, engineering, and technical councils, committees, and societies. Our technical support team includes:

STLE Certified Lubrication Specialists

STLE Certified Oil Monitoring Analysts (OMA), Level I

ICML Certified Machine Lubrication Technicians (MLT), Levels I and II

ICML Certified Machine Lubricant Analyst (MLA), Levels I, II, and III

ICML Machinery Lubrication Engineer

Our services include equipment surveys, educational seminars, laboratory analysis, preventative maintenance programs, lubricant consolidation surveys, and troubleshooting.

Complete in-house laboratory testing facilities for product development, quality control, preventative maintenance, failure analysis, and used oil analysis. Our in-house chemists and additive specialists provide additional expertise.

Used oil analysis, as part of a predictive, preventative maintenance program, can provide an early warning alert for potential machine and engine problems- helping you avoid expensive downtime and unnecessary repair costs.

We can provide the use of bulk storage and dispensing equipment to simplify your storage requirements, eliminating the hassles and costs of handling, storing, and disposing of multiple drum containers.

All IOU customers receive quality products, timely deliveries, and exceptional service. However, our Elite Service Program (ESP) customers have access to additional benefits:

Lubrication Engineering Services

Bulk Product Storage Equipment

Inventory Management

Expedited Deliveries

Laboratory Services

Custom Blends

Regular Business Reviews

A member of the IOU team will monitor and manage your lubricant inventories based on your needs, ensuring that you have appropriate levels of inventory available at all times.

We have trained personnel on call 24 hours a day, 7 days a week, 365 days a year to handle emergency situations for our customers.